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Industry 03 / 06

Distribution and Commerce

Thousands of items move from suppliers through distribution centres to stores, customers and kitchens every day. The cost of a missed appointment or an empty shelf is revenue that never comes back.

  • Wholesale
  • Retail
  • E-commerce
  • Logistics
  • Food service
Build Your Supply Chain BrainSee the Brain in this industry
Orange pallet racking in a bright warehouse, seen from below

Connect demand, suppliers, materials, production dependencies, inventory, transportation and customer fulfilment.

  • Suppliers
  • Purchase orders
  • Inbound shipments
  • Distribution centres
  • Inventory positions
  • Customer orders
  • Delivery appointments
Typical pain points

Where execution breaks down.

Each of these is a starting point. Select one to see the connected intelligence capabilities that resolve it.

1Customer commitments are missedA customer appointment will be missed. The Brain connects route, stock and customer, and coordinates the service recovery with the owners of each.See the capabilities 2Inventory is in the wrong placeStock sits in one location while orders wait at another. The Brain sees both, proposes the transfer or re-allocation, and coordinates it once approved.See the capabilities 3Warehouses are running out of spaceInbound arrivals exceed capacity. The Brain shows the zone pressure, sequences receipts, and proposes cross-dock or overflow before the dock backs up.See the capabilities 4Obsolete inventory is increasingDemand falls and stock becomes excess. The Brain shows the root cause, the contractual obligations still in play, and the recovery options for approval.See the capabilities 5Freight costs and claims are uncontrolledA freight bill does not match the contracted rate. The Brain audits it line by line, prepares the claim, and tracks it to closure.See the capabilities
Relevant Brain capabilities

13 connected intelligence capabilities across 5 groups.

Activated inside one Supply Chain Brain, never bought as separate tools.

Customer commitments are missed

Missed commitments: resolved inside the Brain.

A customer appointment will be missed. The Brain connects route, stock and customer, and coordinates the service recovery with the owners of each.

Explore this pain point on the board
Logistics and Transportation2 of 5
Transportation Intelligence. Also resolves: Delayed shipments, Freight cost and claims
Distribution Intelligence. Also resolves: Misplaced inventory
Warehouse and Inventory1 of 4
Inventory Intelligence. Also resolves: Plans into action, Forecast swings, Late supplier risk, Misplaced inventory, Warehouse space
Quality, Fulfilment and Finance1 of 5
Order Fulfilment and Customer Service Intelligence. Also resolves: none listed
Inventory is in the wrong place

Misplaced inventory: resolved inside the Brain.

Stock sits in one location while orders wait at another. The Brain sees both, proposes the transfer or re-allocation, and coordinates it once approved.

Explore this pain point on the board
Strategy and Planning1 of 4
Supply and Capacity Planning Intelligence. Also resolves: Plans into action, Forecast swings
Logistics and Transportation1 of 5
Distribution Intelligence. Also resolves: Missed commitments
Warehouse and Inventory2 of 4
Warehouse Operations Intelligence. Also resolves: none listed
Inventory Intelligence. Also resolves: Plans into action, Forecast swings, Late supplier risk, Warehouse space, Missed commitments
Warehouses are running out of space

Warehouse space: resolved inside the Brain.

Inbound arrivals exceed capacity. The Brain shows the zone pressure, sequences receipts, and proposes cross-dock or overflow before the dock backs up.

Explore this pain point on the board
Logistics and Transportation1 of 5
Inbound Logistics Intelligence. Also resolves: Chasing suppliers, Delayed shipments, Trade documents
Warehouse and Inventory2 of 4
Inventory Intelligence. Also resolves: Plans into action, Forecast swings, Late supplier risk, Misplaced inventory, Missed commitments
Warehouse Space and Capacity Intelligence. Also resolves: none listed
One connected scenario

A critical customer order is at risk

A key account's order will miss its delivery appointment because the stock is sitting in the wrong distribution centre.

  • Human judgment
  • Company data
  • External intelligence
  1. Detect
  2. Understand
  3. Recommend
  4. Coordinate
  5. Learn
  1. Detect: Spots the signal in your data and the outside world before the date is missed.
  2. Understand: Resolves which suppliers, items, orders and customers the event touches.
  3. Recommend: Compares the options on cost, service, risk and the decision deadline.
  4. Coordinate: Carries the approved action to every owner and system that has to move.
  5. Learn: Keeps the decision, the evidence and the outcome for next time.
  • Company data: ORDER BOOKPriority order short on stock
  • Company data: WMSStock available at the second centre
  • External intelligence: CARRIER STATUSAppointment slot at risk
  • Human judgment: DECISION RIGHTSCustomer service lead approves
Suppliers
Orange pallet racking in a bright warehouse, seen from below
Customer
A parcel handed from one person to another
Warehouse
A warehouse aisle lined with racked pallets
Systems of record · remain yours
  • ERP
  • WMS
  • TMS
  • Order management
  • CRM
  • Procurement
Reads · writes only what you approve
  1. The signal

    A key account's order will miss its delivery appointment because the stock is sitting in the wrong distribution centre.

  2. The decision

    Transfer stock between centres and ship tomorrow.

    Approved · Customer service lead
  3. The outcome

    The appointment was kept. The stock positioning gap is recorded so replenishment can correct it next cycle.

Systems commonly involved

Systems of record remain yours. Navisight reads from them, writes back only what you approve, and never replaces them.

  • ERP
  • WMS
  • TMS
  • Order management
  • CRM
  • Procurement
Decisions and actions

What the Brain does, and what stays with your people.

Detects, explains, recommends and coordinates
  • Sees an appointment at risk while there is still time to act
  • Explains where the stock is, where the order is, and what sits between them
  • Recommends transfers, partial shipments or re-bookings with the service impact of each
  • Coordinates the warehouse, the carrier and the customer once approved
Requires human approval
  • Prioritising one customer's order over another
  • Inter-site stock transfers
  • Service credits or re-booked appointments
  • Markdown or disposal of excess stock
KPIs the Brain tracks
  • Order fill rate
  • On-time delivery
  • Stock-outs
  • Inventory turns
  • Freight cost per order
Human control and regulatory boundaries

Every recommendation shows its source, its confidence and who decides.

  • Pricing, promotions and customer terms stay with commercial teams. The Brain shows the operational consequences of each option.
  • Food safety and cold-chain release decisions remain with quality.
  • Every material recommendation is presented with its evidence, its timestamp, its confidence, the alternatives considered and the decision owner. Nothing here is executed without that owner.
Start here

Build the Supply Chain Brain your distribution and commerce operation needs.

Tell us the problem creating the greatest operational or financial impact. We will show how the Brain builds the intelligence and coordination layer around it.

Build Your Supply Chain BrainAll industries

Do not see your industry? Navisight is configured around your supply-chain and supplier-management problem, not restricted by an industry template.